2850 E. El Presidio St. Long Beach, CA 90810-1119
Phone: 310-637-2105
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Repair Request Form
Please fill out completely and accurately to prevent any delay in processing your order. You should receive a response from our service representative within 2 business days.
* Indicates a required field.
Company Name:  
* Contact Person:  
* Phone Number:   ( -      Ext 
* Email:  
* Street Address:  
* City:  
* State:  
* Zip Code:  
Customer PO:  
Product Information
  * Serial Number * Model Number Date of Purchased Problem Description
Important Notice: By completing and submitting this Repair Request Form, customer acknowledges and agrees to the following:
In Warranty: As provided in the applicable Limited Warranty, Tatung will, at its option repair or replace a Tatung Hardware Product that manifests a defect in materials or workmanship during the Limited Warranty Period.
Out of Warranty: Tatung's out of warranty service is a fee-based service. For any out of warranty service, Tatung will provide customer with an estimate for the cost of repair and will repair the product upon customer request. Return of the product will be deemed customer's authorization to repair and agreement to pay for the cost of repair.
Transportation Charges: Customer is responsible for all transportation, insurance, and similar charges for the returned product, and customer must ensure that the product is appropriately packaged. Shipping damages resulting from improper packaging will be customer's responsibility.
Data Backup: If applicable, customer should backup customer's data and files, as the same may be affected during repairs. Tatung expressly disclaims liability for any loss or destruction of, or to maintain the confiedntiality of, data media or any content component resulting from service of the product.
Except as may be expressly provided for herein, this form shall not be construed to have changed any of the terms and conditions of purchase previously agreed between the parties.
  I have read and agree to the above Terms and Conditions.

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